Terms and Conditions

1. Acceptance of Terms

By accessing or using SAARTHI, you agree to these Terms and Conditions. If you use SAARTHI on behalf of a school, district, or organization, you represent that you are authorized to bind that entity.

2. Service Scope

SAARTHI provides educator assessment, feedback, analytics, and professional development workflows. We may modify, improve, suspend, or discontinue features at any time.

3. Accounts and Access

You agree to:

• Provide accurate and current account information.
• Keep credentials confidential and secure.
• Immediately report unauthorized access or suspected compromise.

You are responsible for activity under your account unless caused by our proven security failure.

4. Acceptable Use

You must not:

• Misuse, disrupt, or overload the platform.
• Attempt unauthorized access to systems or other tenants.
• Upload malicious code or perform security attacks.
• Reverse engineer, decompile, or copy protected platform components except where permitted by law.
• Use SAARTHI in violation of law, regulation, or institutional policy.

5. Data and Customer Content

You or your institution retain ownership of your submitted data and content. You grant us a limited right to process such data solely to operate, secure, maintain, and improve SAARTHI, and to meet legal obligations.

6. Analytics and Recommendations

Insights, scores, and recommendations are decision-support outputs. Final professional or institutional decisions must be made by qualified human reviewers.

7. Fees and Billing

If your use is governed by a paid plan, contract, or order form, those commercial terms control billing, payment timelines, and renewals. Fees are non-refundable except where required by law or expressly agreed.

8. Intellectual Property

SAARTHI software, branding, design, and related materials are owned by Kolbro Group Private Limited or its licensors. No rights are granted except as expressly provided in these Terms.

9. Third-Party Services

SAARTHI may integrate third-party tools or infrastructure. Their availability and terms are controlled by those third parties.

10. Suspension and Termination

We may suspend or terminate access for security risks, legal compliance, non-payment, policy breaches, or misuse. You may stop using SAARTHI at any time, subject to institutional and contractual terms.

11. Disclaimers

SAARTHI is provided on an "as is" and "as available" basis. To the extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, Kolbro Group Private Limited is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, or data.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts in Nagpur, Maharashtra, unless otherwise agreed in writing.

14. Account and Data Deletion Requests

You may request deletion of your account and associated data using:

• Deletion request form
• Direct email request

15. Contact

For legal or terms-related questions, contact:

Kolbro Group Private Limited
Email: [email protected]
Address: 2nd Floor, Plot No. 8, Flat No. 215, Satyam Apartment, Wardha Road, Dhantoli, Nagpur, Maharashtra 440012, India