SAARTHI
  1. Home
  2. Terms of use

Legal

SAARTHI Terms of Use

These terms explain roster-managed access, developmental-use boundaries, trusted records, user responsibilities, and support.

यह पेज SAARTHI के उपयोग की शर्तें बताता है: खाते कैसे बनते हैं, SAARTHI किस काम के लिए है, और आपकी ज़िम्मेदारियाँ क्या हैं। पूरी शर्तें नीचे अंग्रेज़ी में हैं; प्रश्न हो तो ‘Contact’ पेज से हिंदी में भी पूछ सकते हैं।

Active notice · version 1.0Last updated 27 September 2026

What these terms cover

Notice status and key points

In the terms’ own words

Contents (14 sections)
  1. Notice status
  2. Data & account deletion
  3. 1. About these terms
  4. 2. Roster-managed access
  5. 3. Developmental use
  6. 4. Standards, assessments, and content
  7. 5. User responsibilities
  8. 6. Evidence, reports, and exports
  9. 7. AI-supported features
  10. 8. Access restrictions
  11. 9. Privacy, retention, and security
  12. 10. Accessibility and alternatives
  13. 11. Support, incidents, and appeals
  14. 12. Applicable documents
  15. 13. Updates
  16. 14. Support and requests

Data & account deletion

For account and data deletion requests, as governed by these terms, use one of these options:

Submit deletion request Or email the request 

Section 1About these terms

These terms explain public use of SAARTHI, roster-managed account access, developmental-use boundaries, and user responsibilities. Official institutional use is also subject to the applicable written agreement, State instructions, and active legal notices.

Back to contents

Section 2Roster-managed access

SAARTHI accounts are created through an authorized institutional roster, invitation, identity-correction, or exception process. Public email, phone, or social self-registration cannot create or attach an institutional account.

Back to contents

Section 3Developmental use

Assessment, observation, portfolio, mentoring, and growth outputs are developmental unless the applicable authority approves another use. An incomplete or unreleased result is not a proficiency decision. SAARTHI does not claim certificate or external-system eligibility without an authorized rule and integration.

Back to contents

Section 4Standards, assessments, and content

Official work uses the applicable versioned competency framework, assessment, rubric, translation, scoring rules, and report template. State competency models and national references remain distinct even when an authorized mapping connects them.

Material changes to standards, scoring, reporting, privacy, or accessibility controls follow documented authority, version history, impact review, and an effective date.

Back to contents

Section 5User responsibilities

Users must verify roster information through the correction route, protect credentials, complete privileged multi-factor authentication where required, stay within assigned scope, and avoid sharing item keys, private evidence, coaching notes, passwords, or one-time codes. Unauthorized access, scope manipulation, malicious uploads, disruption, and security-control bypass are prohibited.

Back to contents

Section 6Evidence, reports, and exports

Submitted evidence and assessment attempts retain provenance and audit history. Official reports are produced from authorized data and carry their applicable status and context. Test and provisional outputs must be visibly marked and cannot be treated as official records.

Back to contents

Section 7AI-supported features

AI-generated summaries or suggestions must be labelled, tied to source evidence, and confirmed by an authorized human. AI cannot independently assign an official proficiency, release a score, or make an employment or punitive decision.

Back to contents

Section 8Access restrictions

Access may be restricted to contain a security incident, enforce a valid role or scope boundary, comply with an applicable authority, or respond to misuse. Material service changes remain subject to the applicable agreement, continuity arrangements, and advance notice where required.

Back to contents

Section 9Privacy, retention, and security

Use of SAARTHI is subject to the active data and privacy notice, applicable retention and processor instructions, role and scope controls, security safeguards, and request or correction process.

Back to contents

Section 10Accessibility and alternatives

SAARTHI targets WCAG 2.2 Level AA for essential journeys and generated documents. Current limitations and the assisted-use route are published in the accessibility statement.

Back to contents

Section 11Support, incidents, and appeals

Users may submit account, correction, privacy, accessibility, score-appeal, or operational support requests through the available support routes. A support operator receives only the minimum information required for an assigned case.

Back to contents

Section 12Applicable documents

Signed agreements, approved State instructions, the active data notice, framework records, and authorized operating rules take precedence where they apply. This page does not alter procurement, payment, liability, intellectual-property, or jurisdiction terms set by signed instruments.

Back to contents

Section 13Updates

The active version identifies its version, effective date, and review date. Material changes are published through the applicable notice and authority process.

Back to contents

Section 14Support and requests

Do not include passwords, one-time codes, assessment answers, or private evidence in a support email.