SAARTHI Data & Privacy Notice
Learn what information SAARTHI may process, why it is used, who can access it, and how to request correction or deletion.
Data & Account Deletion
You may request account closure, correction, deletion, or governed archival at any time. The approved authority and retention schedule determine what can be deleted and what must remain in protected audit history.
1. About this notice
This notice explains how SAARTHI may handle personal data when an institution activates the application. Official teacher-data processing begins only under an applicable, approved data notice and documented authority.
Until that authority is recorded, SAARTHI may be explored as a public product, but official teacher records must not be loaded or processed.
2. What SAARTHI supports
SAARTHI connects roster-managed onboarding, developmental assessment, observation and portfolio evidence, professional growth planning, mentoring, learning activities, programme reporting, and helpdesk operations.
Depending on the enabled workflow, the application may process roster and account details; assignments, attempts, responses, receipts, quality status, and released developmental scores; observation, portfolio, growth-plan, mentoring, attendance, reflection, and support records; and security, audit, export, and service-reliability events.
3. Purpose and use limitations
SAARTHI is designed for developmental and non-punitive use. An automated recommendation, incomplete evidence, or an unreleased score must not be the sole basis for employment, promotion, punishment, public ranking, or certificate eligibility.
Every collected field must have a defined purpose, role boundary, and retention rule. Information must not be collected merely because it may be useful later.
4. Data roles and access
- Data owner/controller: the institution or designated State authority identified in the applicable approved notice.
- Technology service provider/processor: Kolbro Group Private Limited, subject to the applicable agreement and processor instructions.
- Authorized recipients: only approved roles within their assigned geographic or teacher scope.
Personal data is not sold. Private coaching notes, item keys, raw evidence, and direct identifiers are excluded from aggregate reporting unless a separately authorized purpose requires them. Hosting, communications, analytics, AI, and support providers must be documented before they process official data.
5. Retention and deletion
The applicable retention schedule determines how long each data class is kept, when it is archived or deleted, how backups are treated, and how completion is evidenced. Indefinite retention is not authorized by this notice.
Non-production records must remain clearly marked, excluded from official totals, and removed or archived through the applicable close-out process.
6. Security and non-production environments
SAARTHI uses role and scope controls, privileged multi-factor authentication, encrypted transport, audit history, and environment safeguards. Non-production screens and files must carry a clear non-production status, block official outputs and external notifications, and stay outside official analytics.
7. Requests and corrections
Users may request access, correction, withdrawal, deletion, or archival through the SAARTHI support route, subject to applicable authority and retention rules. Roster or profile corrections do not silently rewrite historical attempts or evidence provenance.
8. Student and safeguarding boundary
No individual student response may appear in teacher or management reporting. Student feedback requires an approved safeguarding basis, notice, aggregation rule, and minimum-cell threshold before use.
9. Processing locations and service providers
The applicable approved notice must identify processing locations, service providers, safeguards, and any transfer mechanism before official data is processed. Open-ended international processing is not authorized by this notice.
10. Accessibility and assisted use
The accessibility target, current limitations, and assisted-use route are published in the SAARTHI accessibility statement.
11. Privacy requests
Do not send passwords, one-time codes, assessment answers, or private evidence by email.
12. Contact
Until a designated institutional grievance route is published:
Kolbro Group Private Limited
Email: admin@kolbrogroup.com
Address: 2nd Floor, Plot No. 8, Flat No. 215, Satyam Apartment, Wardha Road, Dhantoli, Nagpur, Maharashtra 440012, India