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SAARTHI Data & Privacy Notice

Learn what information SAARTHI may process, why it is used, who can access it, and how to request correction or deletion.

यह पेज बताता है कि SAARTHI कौन-सी जानकारी रखता है, उसे कौन देख सकता है, और आप खाता या डेटा हटाने का अनुरोध कैसे कर सकते हैं। पूरी सूचना नीचे अंग्रेज़ी में है; प्रश्न हो तो ‘Contact’ पेज से हिंदी में भी पूछ सकते हैं।

Active notice · version 1.0Last updated 27 September 2026

Who handles the data

  1. Data owner/controllerThe institution or designated State authority identified in the applicable approved notice.
  2. Technology service provider/processorKolbro Group Private Limited, subject to the applicable agreement and processor instructions.
  3. Authorized recipientsOnly approved roles within their assigned geographic or teacher scope.

From section 4, Data roles and access.

Notice status and key points

In the notice’s own words

Data & account deletion

You may request account closure, correction, deletion, or governed archival at any time. The approved authority and retention schedule determine what can be deleted and what must remain in protected audit history.

Submit deletion request Or email the request 

Section 1About this notice

This notice explains how SAARTHI may handle personal data when an institution activates the application. Official teacher-data processing begins only under an applicable, approved data notice and documented authority.

Until that authority is recorded, SAARTHI may be explored as a public product, but official teacher records must not be loaded or processed.

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Section 2What SAARTHI supports

SAARTHI connects roster-managed onboarding, developmental assessment, observation and portfolio evidence, professional growth planning, mentoring, learning activities, programme reporting, and helpdesk operations.

Depending on the enabled workflow, the application may process roster and account details; assignments, attempts, responses, receipts, quality status, and released developmental scores; observation, portfolio, growth-plan, mentoring, attendance, reflection, and support records; and security, audit, export, and service-reliability events.

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Section 3Purpose and use limitations

SAARTHI is designed for developmental and non-punitive use. An automated recommendation, incomplete evidence, or an unreleased score must not be the sole basis for employment, promotion, punishment, public ranking, or certificate eligibility.

Every collected field must have a defined purpose, role boundary, and retention rule. Information must not be collected merely because it may be useful later.

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Section 4Data roles and access

  • Data owner/controller: the institution or designated State authority identified in the applicable approved notice.
  • Technology service provider/processor: Kolbro Group Private Limited, subject to the applicable agreement and processor instructions.
  • Authorized recipients: only approved roles within their assigned geographic or teacher scope.

Personal data is not sold. Private coaching notes, item keys, raw evidence, and direct identifiers are excluded from aggregate reporting unless a separately authorized purpose requires them. Hosting, communications, analytics, AI, and support providers must be documented before they process official data.

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Section 5Retention and deletion

The applicable retention schedule determines how long each data class is kept, when it is archived or deleted, how backups are treated, and how completion is evidenced. Indefinite retention is not authorized by this notice.

Non-production records must remain clearly marked, excluded from official totals, and removed or archived through the applicable close-out process.

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Section 6Security and non-production environments

SAARTHI uses role and scope controls, privileged multi-factor authentication, encrypted transport, audit history, and environment safeguards. Non-production screens and files must carry a clear non-production status, block official outputs and external notifications, and stay outside official analytics.

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Section 7Requests and corrections

Users may request access, correction, withdrawal, deletion, or archival through the SAARTHI support route, subject to applicable authority and retention rules. Roster or profile corrections do not silently rewrite historical attempts or evidence provenance.

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Section 8Student and safeguarding boundary

No individual student response may appear in teacher or management reporting. Student feedback requires an approved safeguarding basis, notice, aggregation rule, and minimum-cell threshold before use.

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Section 9Processing locations and service providers

The applicable approved notice must identify processing locations, service providers, safeguards, and any transfer mechanism before official data is processed. Open-ended international processing is not authorized by this notice.

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Section 10Accessibility and assisted use

The accessibility target, current limitations, and assisted-use route are published in the SAARTHI accessibility statement.

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Section 11Privacy requests

Do not send passwords, one-time codes, assessment answers, or private evidence by email.

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Section 12Contact

Until a designated institutional grievance route is published:

Kolbro Group Private Limited
Email: admin@kolbrogroup.com
Address: 2nd Floor, Plot No. 8, Flat No. 215, Satyam Apartment, Wardha Road, Dhantoli, Nagpur, Maharashtra 440012, India