We'd Love to Hear from You
Have questions about our platform? Need a personalized demo? Our team is here to help.
Contact Information
Our team is available to answer your questions and provide guidance on how our platform can meet your institution's needs.
Office
123 Education Avenue
Suite 456
Edtech City, NY 10001
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday - Sunday: Closed
Need immediate assistance?
Our support team is available for live chat during business hours. We aim to respond to all inquiries within 2 hours.
Frequently Asked Questions
Find quick answers to common questions about our platform.
What kind of support do you offer?
We offer multi-tier support including email, phone, and dedicated account managers for enterprise customers. Our support team is available during business hours, with extended support for critical issues.
Do you offer product demonstrations?
Yes, we provide personalized product demonstrations for schools and districts. Fill out our contact form or call us directly to schedule a demo with one of our education specialists.
How long does implementation take?
Implementation timelines vary based on institution size and complexity. Typically, basic setup takes 2-4 weeks, while full implementation with custom frameworks and integrations may take 4-8 weeks.
Do you offer training for staff?
Yes, we provide comprehensive training for administrators, evaluators, and teachers. Training options include webinars, documentation, video tutorials, and on-site sessions for enterprise customers.